FAQ
- Why should I choose Pressed-on Nails?
You can switch your nail designs as and when you want without any harm to your natural nails. It is easy to apply and remove, and you will be able to re-wear them as many times as you want. With the wide range of designs available, you can mix and match them depending on the occasion that you are wearing it for!
- How long do they last?
With proper preparation and application, each nail set can last up to 3 weeks with the nail adhesive tabs provided in the application kit. Please refer to the Application guide, and Before & After Care guide provided to achieve longer wear.
Please keep in mind that Pressed-On Nails are not meant for permanent wear. Duration of wear varies for each individuals.
- Can I wear them in the shower or for water activities?
Definitely! With proper application, getting in contact with water will not affect the duration of wear. However, do take note to avoid any contact with water 60mins after application.
- Which size should I order?
Kindly refer to our Instagram Highlight: Shapes & Sizes Info / How to measure, for a Step-by-Step guide. If your measurements fall between sizes, please drop us an Instagram DM or email us at: hello@aoifexco.com for sizing help.
- Do you have any instocks?
All available designs are instocks. If you need any sets urgently or have a very specific request, please contact us here or email us at: hello@aoifexco.com. We will get back to you as soon as possible.
- Do you do any customisation of designs?
We always love a challenge! Kindly drop us an Instagram DM or an email to see if we can work it out. However, do note that we may reject certain requests due to time constraints or lack of materials.
- What is included in my order?
For each set ordered, you will receive:
- Nail set(s) of your choice (10 Nail Tips)
- Application & Removal Guide
- Before & After Care Guide
- 2 sets of nails adhesive tabs (24 tabs for 2 wears)
- 1x Acrylic Cuticle Stick
- 2x Alcohol Pads
- 1x Nail File
- Can I order a single nail replacement if I have accidentally lost or broke one of it?
Unfortunately, we are unable to provide a single nail replacement at the moment. But please do not throw out the whole set as you will still be able to mix and match with other sets to make a new design that is uniquely yours!
- When will I receive my order after purchasing on the website?
Upon confirmation, all orders will be dispatched in 48hours. For local courier, Qxpress will take about 1-2 days for delivery.
Complimentary courier for orders above SGD60.
For International orders, we are only able to offer delivery to selected countries on our website at the moment. Please drop us a DM on Instagram, or email us at hello@aoifexco.com, if you are from a country that is not listed.
- I have received the wrong design/size/missing order.
We apologise in advance. Please kindly drop us an Instagram DM or email us at: hello@aoifexco.com with your order number and pictures of your order received. We will get back to you as soon as possible.
- Can I change my mailing details after submitting my order?
Please kindly contact us here or email us at: hello@aoifexco.com with your order number, and let us know the details that you would like to amend. As long as your order is not shipped, we may be able to make the changes for you.
- Can I add another item after submitting my order?
Drop us a message here or email us at: hello@aoifexco.com with your order number, and let us know which set(s) you would like to add! We can definitely work this out for you without any extra courier fee so long as the order has not been sent out.
- Do you accept cancellations, returns or exchanges?
We accept any cancellations for orders made within 12 hours of purchase. After 12 hours, all sales are final. There will be no refunds. Due to the nature of product as well as hygiene purposes, we do not accept any returns or exchanges.